Administration notice

Groupia Ltd — in Administration

Groupia Ltd ("the Company", trading as Groupia Golf, GoHen, StagWeb, Groupia School Trips and Company Away Days) entered Administration on 16 June 2026, with Nigel Fox and Christopher Marsden of S&W Partners LLP appointed as Joint Administrators. The Company has now ceased taking new bookings, and arrangements are in place with ABTOT to support customers with existing bookings.

Funktion Leisure has acquired the Groupia Golf, GoHen, StagWeb, Groupia School Trips and Company Away Days brands. Events booked with Groupia Ltd departing on or before 31 August 2026 continue as set out below; the brands are moving forward under Funktion Leisure going forward.

Find your situation

Which of these applies to you depends on when your event is due to take place.

✓ Proceeding

Event on or before 31 Aug 2026

Nothing changes for you. Your event continues to be delivered by the Groupia team as before, with ABTOT's arrangements in place. Please continue to use the VIP booking system to manage your booking.

Access VIP booking system →

£ Cancelled & refund

Event from 1 Sep 2026 onwards

Your event will unfortunately be cancelled and is subject to a refund claim. How you claim depends on how you paid.

Paid by credit or debit card Claim your refund directly from your card issuer using the relevant letter below.
Use the debit card letter if you paid by credit card but the charge was under £100.
Paid by any other method Submit an online claim to Gallagher Bassett, who act for ABTOT. You'll need your booking confirmation and proof of payment.

Credit Card Letter Debit Card Letter Submit your claim →

Contact ABTOT

For reassurance about trips departing on or before 31 August 2026, or for guidance on claims for later departures.

020 7065 5305 (office hours) claims@abtot.com

Please quote your booking reference when calling.

Administration FAQs

Answers to the questions we're hearing most from customers.

Has Groupia been taken over?

Yes. Funktion Leisure has acquired the Groupia Golf, GoHen, StagWeb, Groupia School Trips and Company Away Days brands. If your event is booked with Groupia Ltd and departs on or before 31 August 2026, it continues as set out on this page — nothing further to do. The brands are continuing forward under Funktion Leisure.

Who is ABTOT?

ABTOT is a UK government-approved travel protection scheme. It protects customer payments and ensures that, in the event of financial failure, bookings are either fulfilled or refunded.

Why is ABTOT involved?

ABTOT is supporting customers following the cessation of trading of Groupia Ltd.

Bookings departing on or before 31 August 2026 are expected to be fulfilled.
Bookings departing on or after 1 September 2026 will be cancelled and subject to a refund claim.

My trip is due to depart on or before 31 August 2026 — will it still go ahead?

Yes. Based on current arrangements with suppliers, your trip is expected to proceed as planned.

My trip is due to depart on or after 1 September 2026 — how do I make a claim?

Your event will unfortunately be cancelled and is subject to a refund claim. How you claim depends on how you paid:

Paid by credit or debit card — claim directly from your card issuer using the Credit Card Refund Letter or Debit Card Chargeback Letter. Use the debit card letter if you paid by credit card but the charge was under £100.
Paid by any other method — submit an online claim to Gallagher Bassett, who act for ABTOT. You'll need your booking confirmation and proof of payment.

Who should I contact?

For reassurance about trips on or before 31 August 2026, or guidance on later claims — contact ABTOT on 020 7065 5305 (office hours) or claims@abtot.com.
For queries about your specific booking (confirming arrangements or making changes) — contact the Groupia events team via the VIP booking system.

Who should I pay my remaining balance to?

You should now only make payments via the customer portal for Groupia Golf, GoHen, StagWeb, Groupia School Trips or Company Away Days.

Payments made via the portal are now received into a newly created, protected bank account controlled by ABTOT.
These payments are used solely to support the continued delivery of your travel services.
Please do not pay any other party or bank account — these will not be protected by ABTOT.
Do not use any previously held bank details for Groupia Ltd, as the Company is now in Administration.

Access VIP portal →

Can I make changes to my booking?

Changes may still be possible, depending on supplier availability, your original booking terms, and ABTOT arrangements. Please contact the events team via the VIP portal to discuss your options.

Can I cancel my booking?

You may request cancellation. Your original booking terms will continue to apply, and any refund will be handled under ABTOT arrangements. Please contact your event manager to discuss cancellation.

Is my money safe?

Yes. Your booking is protected under ABTOT arrangements designed to ensure either your trip continues, or you receive the appropriate refund if it cannot.

Bookings including flights

Groupia Ltd did not sell flights as part of its packages. Any flights you arranged separately remain your responsibility.

Bookings made via a travel agent or third party

If you booked through a travel agent or another travel company — rather than directly with Groupia Ltd — please contact that company directly for guidance.

How long will refunds take?

ABTOT aims to process claims as quickly as possible. Claims may take up to six weeks to complete. To avoid delays, please provide your booking confirmation and proof of payment (or clear photographs of these), for example a bank statement.